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Stability Issues - Device prevents new SMB connections

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Saved by Redhat Virgil
on January 18, 2009 at 12:51:52 pm
 

Stability Issues - Device prevents new SMB connections

 

Symptoms

We're having current issues with the latest version of code (1.1.32657) while trying to run backups of servers using a system imaging product (eg Acronis / Shadowcraft StorageProtect).  We only started to notice this since upgrading.  Still in progress with Intel support.  Had one support request come back with the answer that only Retrospect was supported as a backup solution, but another call is still progressing (slowly).

 

Couple of things to come out of the support call:

  • A support page exists under http://<ip.of.your.ss4200>/support.html.  This page amongst other things allows you to download an archive of all system files.
  • The root password is different on different boxes.  The password could be constructed with the system serial number (maybe?).
  • The latest version of code adds 'max connections 50' to the smb.conf file.  This didn't exist prev.

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